Your User ID will ALWAYS be your last name followed by the last 4 digits of your Social Security Number. Example: John Smith's User ID is: SMITH1234
DO NOT USE LOWERCASE LETTERS. YOU MAY USE UPPERCASE, NUMBERS AND SYMBOLS.
If 1st time using the portal, your password will be the last 4 digits of your Social Security Number. Example: SSN 000-00-1234 PASSWORD IS: 1234
IMPORTANT: Once you have entered into the portal you must then create your own personal password that you will always use in the future.
The System will ask for your old password. That is the last 4 digits of your social security number.