New users:
Your initial password is your 2 digit birth month plus your 2 digit birth year plus the last four digits of your SSN. Example: If your birthday is November 13, 1980 and the last four of your SSN are 4885, then your initial password is 11804885. Remember this password. The system will require you to use it one more time prior to selecting a new permanent password.
Password reset or unlock account – [email protected]. Please include your Full Legal Name, Associate ID and the Last 4 Digits of your SSN. If known, also include Work Location/Store Number.